Find a spot where ther are not delusional, and try to calm them down. It can be over lunch breakfast or dinner. They have to feel safe , and they have to trust you. Schizophrenic people feel safe in a somewhat dark room sometiimes or when they are doing something they enjoy like painting a picture, or playing a musical instrument. it has worked for me, try it in your world, and the comminication will come!
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